Pollera Hotel - Krakow

Charming retro decor, spacious rooms, excellent shower pressure

The lack of air conditioning makes for uncomfortably warm nights!!! Heating should operate during the day too, and the water takes ages to warm up-talk about impatient showers!!! Confusing parking instructions are a frustration!!!

The location is very convenient, 2 minutes and you are in the square, from where you can move either way. On the eve of departure called to the room and offered to collect on the road tomorrow, which was very nice. I found a place in the parking lot, in front of the hotel, I didn't pay for it :)

Breakfast was quite ordinary, standard slices and warm coffee. Why isn't it hot? It's not clear why we've been moved to every new room all three days. And the staff referred to the changes in the information system, but I still do not understand why we moved to another room every morning. In the last room the water in the shower heated up for a long time - we had to wait for about 10 minutes.

Courteous staff, neat and beautifully designedroom with a kitchen, a lovely view. Marvellous and incredible location - walking distance from a historical place museum.

I recently stayed for 3 nights in a charming Double Room. the breakfast was delightful and varied, and the elegant interior decor added a lovely touch, even though sound insulation wasn't great.

Recommend the property to all. This hotel is modern and reasonably clean, has very supportive staff and historic location near the city center. The rooms here are great value for money and well-equipped with separate beds. The customer service is excellent, they offer shuttle to the airport. Plus, a parking lot is available in front of the venue...

It's a good hotel for that money. Delighted with its location: everywhere you can walk. We had two rooms: a single and a double. Both cozy, clean enough. There was no hairdryer in the room, but I asked at reception, they gave it to me without problems. I didn't notice any air-conditioning in the rooms. You shouldn't expect swan fountains, chic and shiny, and gloss from the hotel. The hotel is old (1834), that's what makes it interesting. A huge beautiful staircase meets at the entrance. It squeaks melodiously when you walk along it. Huge stained-glass windows in the wall at the stairs. Very atmospheric. Breakfast is normal, it's nice to eat. The weekend nights were very noisy, but that's understandable: there are a lot of bars, restaurants and taverns around. It's not the hotel's fault.))) We were very satisfied with the accommodation and accommodation.

Things I wish I knew before I tried it

The central location is a dream, just a short stroll to the main square and surrounded by restaurants. The reception's 24/7 service was a blessing on our late arrival. While the breakfast was basic, the friendliness of the staff stood out. Would recommend for budget-conscious travelers!

the hotel staff was unproffesional, started arguing between themselfes in front of guests.

I really liked the location. The hotel is within the historic centre, very close to all the sights. I liked that the old building itself, the decoration, everything creates the appropriate atmosphere.

The floors need to be cleaned up urgently, they squeak awful. If it's even romantic on the front stairs, it just prevents you from sleeping normally. Also, the bathroom is not equipped at all, there was no room for anything. Breakfast was not in the hotel itself, but in a cafe nearby, which was not convenient, especially on rainy days. Breakfast was a bit scarce, coffee was below average. The biggest problem was with the parking lot, the hotel did not have its own parking lot, although it was claimed to have one. In the city parking lot near the hotel it is difficult to catch a free space, the hotel form with our data does not exempt from the police fine, although on arrival we "forgot" to tell it.

Charming stay with quirky touches

The location was excellent, just minutes from the old town. The charming retro decor, and the staff provided excellent hospitality .

Though the room was stylish, the dated furniture felt a bit worn out. The bathroom size was quite small, made getting ready in the morning a little cramped.

Great staff, free parking and breakfast included in price. Good Wi-Fi connection in our room. Location fantastic for walking everywhere. Rooms very large and very comfortable. Would have loved staying longer.

Good location close to city centre reasonably priced

Bar was shut

Great wi-fi and laundry service. The shower took ages to warm up.

I was utterly disapointed with my stay. The floors creaked badly. Honestly, for such high prices, i expected tea-making facilities, or at least a complimentary gesture, but alas, nothing. I almost wrote a good review, but just couldn't do it. The hotel definitely needs improvements, that's for sure!

We had a marvellous and delicious breakfast with aromatic coffee and a voucher for, as for instance included.